Patients & Visitors
Current Visitor Guidelines
Carlsbad Medical Center has further amended the Temporary Hospital Patient Visitor Policy.
Effective Tuesday, March 24, visiting hours at Carlsbad Medical Center are suspended with the following exceptions:
- Labor & Delivery – One support person per laboring mother
- Pediatrics – One support person per patient
- Surgery – One support person per patient
- Emergency Department – One support person per patient
- Patients in other areas may not have visitors at this time.
Other exceptions include end-of-life situations and visitors essential to the patient’s care (translation, discharge needs, dementia care, etc.).
Visitors may use the main entrance from 6 a.m. – 5 p.m., Monday - Friday. After 5 p.m. and on weekends, access is limited to the emergency department entrance. Anyone entering the facility must wear a mask and will have their temperature taken. Visitors will not be allowed to visit patients if they are exhibiting flu like symptoms, such as fever, cough or shortness of breath.
We appreciate the community’s cooperation and understanding during this challenging time.
If you have questions about COVID-19 or if you need to be tested, contact the State of New Mexico Department of Health at 855-600-3453.
At Carlsbad Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.