Patients & Visitors
Current Visitor Guidelines
Effective Monday, July 27th, Carlsbad Medical Center is implementing the following visitation hours and guidelines:
Inpatient visitation for med-surg and ICU patients is now permitted between the hours of 3 p.m. and 7 p.m. daily. Only one visitor per patient will be allowed at a time, and visitors will be asked to stay with the patient in their room.
ER patients or those here for outpatient surgeries, procedures or testing may now have one person accompanying them during their visit.
Labor & delivery – One support person per patient is still allowed.
Pediatric patients may still have one parent or guardian with them at all times.
Upon arrival, visitors will have their temperature taken, asked appropriate screening questions, and asked to wear a mask and sanitize their hands. Visitors will not be allowed to visit patients if they are exhibiting flu like symptoms, such as fever, cough or shortness of breath. Social distancing methods are in place in waiting areas and throughout the facility.
The safety of our providers and employees while we deliver quality, compassionate care is our top priority. We thank our staff for their continued commitment to our patients, and we thank the community for your understanding and support during these challenging times.
If you have questions about COVID-19 or if you need to be tested, contact the State of New Mexico Department of Health at 855-600-3453.
At Carlsbad Medical Center, we understand that coming to the hospital as a patient or as a loved one's support person can be a difficult, often overwhelming experience. Whether you’re preparing for a hospital stay or stopping by to see friends and family, knowing where to go and what to bring will help make your visit less stressful. To make your experience easier, we want to provide you with helpful information you may need to plan your visit, such as what to expect, parking instructions, transportation and more.